PLANNING their recovery from the current situation is an activity that organisations need to focus on. The situation will, however, remain fluid for many months to come and any planning needs to reflect the attendant degree of uncertainty.

Resumption planning needs to embrace both the medium- (post-lockdown) and longer-term (increased stability) phases, recognising that both are connected. It is unlikely that a full resumption of business activity as it was before the pandemic will occur in the foreseeable future. Organisations need to adapt their ways of working to understand what is feasible and what can address customer demand.

In any planning scenario, the four dynamics of people, process, technology and data need to be considered throughout. Robust processes and efficient data flows are essential to the agility that organisations will need to demonstrate in the coming months.

http://www.jamaicaobserver.com/business-observer/six-steps-for-flexible-post-crisis-planning-in-uncertain-times_195395