General Accident has been operating in Jamaica since the 1920's when Agents were appointed for General Accident Fire and Life Assurance Corporation in Perth, Scotland. General Accident Insurance Company Jamaica Limited was formed in 1981 as a local Jamaican insurer. The sole shareholder is Musson Jamaica Limited. In 1988, Phoenix of Jamaica Insurance Company was purchased and its portfolio was merged with General Accident. Our Products General Accident offers a wide variety of Insurance solutions for individuals and businesses within the Jamaican jurisdiction. The company, together supported by its various reinsurance partners, offers a broad spectrum of products within the non-life category. The company is licensed to offer insurance cover for catastrophe risk, general liability, miscellaneous accident, fire, marine and motor vehicle own damage. We are broker-oriented, with direct business accounting for 20% of our GWP for 2006. Our strength in the insurance business is based on two key factors: the quality of our reinsurance partners and the cumulative expertise of our staff. Our strategy is focused on sustainability and profitable growth, the efficient use of capital and on close and mutually rewarding relationships with our brokers and policyholders. Corporate Governance Our corporate governance is the framework that comprises the organizational structure, management and business functions. It is designed to ensure transparency, protecting the interest of our policyholders, employees, shareholders and creating value for all stakeholders. Against the backdrop of major failures in the industry we accept that improved corporate governance as well as legislative and regulatory oversight is important. General Accident takes a proactive approach to aligning all stakeholders' expectations and interest with its own, and continues to conduct benchmarking with best practice standards. As an insurance company, General Accident is subject to the directives of the Financial Services Commission. Our principles reflect our understanding of who we are. They define our role in the industry, both locally and globally. They influence the direction that we take. We are proud of our tag line "the one that friends recommend" and our core values are designed to protect this. Our mission statement "we are a general insurance company that provides an innovative insurance product, excellent service for our customers and a fair return on investment for our shareholders" underscores our responsibility and commitment to our role as a value provider. The vision of the company is influenced by our core values of "service to our customers above all", supported by our core purpose of the promotion of risk management. These small set of guiding principles along with honesty and integrity define General Accident as a professional and socially responsible corporate entity. Our Support Services General Accident is committed to providing professional sales and services for its customers. Our company's strength lies in the quality and depth of our insurance products and staff. The offices are opened as early as 7:30 am each weekday. Our premium finance arm (Orrett and Musson Investment Company), which is a separate company, helps with providing cash flow solutions for our clients. We have been fully computerized since 1991 and today our renewal process is not only fully automated but live. We also have the benefit of a state of the art monitoring and reporting system, which should put us in an even better position to deliver superior service to our clients, producers and regulators. Our Shareholder Our sole shareholder is Musson Jamaica Limited, one of the largest Jamaican conglomerates. The core company within the group imports, exports and distributes under the NuPak label. Related to this are the food canning factory, sweet factory and a spice processing plant. Other interests include Stanley Motta ? a large distributor of photographic equipment, domestic appliances and large machinery for specialist commercial applications such as X-ray, surveying and microfilm. C.D. Alexander is the estate agency and auction side of the group, T. Geddes Grant Limited, another food distributor and Facey Commodity, a pharmaceutical company. The group recently acquired the Xerox brand (which is operated by Productive Business Solutions) and Serge Island. Musson also participates in a variety of joint venture operations in Jamaica. Our Chairman is Mr. A. Desmond Blades, who is also Chairman of Musson. He originally came from Barbados to run the Jamaican branch of Musson, which he eventually acquired. The Directors The Chairman is supported by seven Directors who between them have in excess of sixty years experience in Accounting, Marketing, Finance, Law and Corporate Management. Our Staff General Accident's staffing policy is dictated by its core objective to train and retain great staff. Department heads are qualified in their own fields and ongoing training is made available as and when necessary. The company's management philosophy is based on responsibility and mutual respect. General Accident is committed to maintaining an environment and structure that will encourage productivity and respect for customers and fellow employees. We recognize that retaining great staff is axiomatic to the achievement of our goals and so we adopt a policy of constant training in an effort to equip them with the right tools for performing job functions. The Company is divided into departments based on functions. There are two major business units, Underwriting/Marketing and Claims. Four service departments namely Accounting, Information Technology, Operational Support and Human Resource provide support for the business units. A qualified manager aided by competent supervisors heads each department. 58 Half Way Tree Road, Kingston 10 Tel: 929-8450-1 Email GA: Sharon Donaldson; sharond@genac.com Visit our website: www.genac.com
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